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6391 Elgin St. Celina

Home / Support Coordination

Support Coordination

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Support Coordination

Turning Your NDIS Plan Into Real, Meaningful Support

Your NDIS plan is full of possibilities, but understanding how to use it, who to work with, and what services you can access can feel confusing. Distil Management offers practical, hands-on NDIS Support Coordination to help you navigate the system, choose the right supports, and build a network that genuinely works for you.

We focus on confidence, clarity, and independence, ensuring you feel supported in every decision you make.


What Support Coordination Means for You

Support Coordination is all about helping you:

  • Understand your NDIS funding in real-life terms
  • Choose supports that match your goals
  • Coordinate appointments and services
  • Build a team of reliable and suitable providers
  • Strengthen your ability to manage your own plan over time
  • Overcome challenges or barriers that get in the way of your progress

Our approach is personalised, respectful, and centred around what you want to achieve.


How Distil Supports You as Your NDIS Support Coordinator

Instead of focusing on finances like Plan Management, Support Coordination works on the people and services around you.

Here’s what we help with:

1. Understanding Your Options

We explain your NDIS plan in simple, everyday language so you know what supports are available and how to use them.

2. Finding the Right Providers

We help you explore a wide range of NDIS service providers — from therapists and support workers to community programs and health services.

3. Setting Up Supports

We assist you in organising service agreements, booking appointments, and getting your services started correctly from day one.

4. Creating a Support Network That Works

We help you build a team around you that understands your goals, respects your choices, and helps you grow.

5. Problem Solving & Advocacy

If a support doesn’t feel right, isn’t delivering quality, or becomes difficult to manage, we help resolve issues and advocate for your needs.

6. Preparing for Your NDIS Review

We help you track your progress, gather the right information, and feel prepared and confident for your next plan review.


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Our Approach to Support Coordination

Every participant is different, and our support reflects that.We focus on:

  • Independence
  • We aim to build your skills so you feel confident navigating the NDIS long-term.

  • Clarity
  • We break down complex NDIS language into clear, simple explanations.

  • Choice & Control
  • You remain in charge of all decisions. We simply help you make informed ones.

  • Strong Community Connections
  • We use our network and experience to connect you with quality services that fit your lifestyle and goals.

  • Consistent Check-Ins
  • We keep communication open, honest, and ongoing so you always feel supported.

We keep communication open, honest, and ongoing so you always feel supported.


Who Benefits From Support Coordination?

This service is ideal for NDIS participants who:

  • Want help understanding and using their plan
  • Have multiple supports to coordinate
  • Prefer guidance when choosing service providers
  • Face challenges that make coordinating supports difficult
  • Want someone in their corner who understands the system
  • Need clear direction to move toward their goals

Support Coordination is especially helpful for people navigating the NDIS for the first time or managing complex needs.

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What Makes Distil Different?

  • We take time to understand you, not just your plan
  • We focus on real outcomes and real-life goals
  • We offer respectful and friendly communication
  • We act quickly when you need help
  • We encourage independence, not reliance
  • We value your preferences, culture, and personal choices
  • We stay with you through the ups and downs of your NDIS journey

Our aim is simple: to help you get the most out of your plan and feel empowered every step of the way.


Support Coordination FAQs

Is Support Coordination free?

Yes. If it is included in your NDIS plan, it is fully funded with no cost to you.

Do I choose my own providers?

Absolutely. You maintain full choice and control. We simply support you with options and coordination.

Can you help if my needs change during the year?

Yes. We adjust supports, find new providers, or reorganise your network as needed.

Do you handle complex support needs?

Yes. Our team has experience working with participants who have multiple supports or require higher-level coordination.